Terms of Service

Review Command Center ("the service") is provided by ClearStack Studio. It syncs reviews from your Google Business Profile into one dashboard, helps you draft replies, and alerts you to reviews that need attention. The demo sandbox on the home page uses fictional data and is free for anyone to explore.

You sign in with a magic link sent to your email — keep that email account secure. You must be at least 18 and authorized to act for the business you connect. One business per account in this version.

• The dashboard requires an active paid subscription, billed through Stripe.
• Cancel anytime. Cancellation stops future charges; your service stays active until the end of the current billing period. We don't offer partial-month refunds.
• If payment fails, we'll retry and then pause syncing until billing is resolved.

• You confirm you own or are authorized to manage the Google Business Profile you connect.
• You can revoke our Google access at any time from your Google account settings or by disconnecting in the app.
• Replies you post are yours. AI-drafted suggestions are starting points — review every reply before posting. You're responsible for what your business publishes.

Don't abuse the service: no scraping, no attempts to break into other accounts, no posting fake reviews or replies, and no using the service for anything unlawful. We may suspend accounts that do.

We aim for a reliable service, but we don't guarantee uninterrupted uptime. Google API outages or changes may temporarily break syncing — we'll restore it as soon as we reasonably can.

The service is provided "as is," without warranties of any kind, express or implied. We don't promise that review syncing will be instant, complete, or error-free.

To the maximum extent allowed by law, ClearStack Studio's total liability for any claim related to the service is limited to what you paid us in the 12 months before the claim. We're not liable for indirect or consequential damages (like lost business from a delayed reply).

Either side can end this agreement: you by canceling and deleting your account, us by suspending accounts that violate these terms. On termination, your right to use the service ends; see the privacy policy for how your data is deleted.

We may update these terms; material changes will be noted with a new "last updated" date above. Continued use after changes means you accept them.

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Questions about these terms? Email hello@clearstackstudio.com.