Good salon, honest pricing. Took off one star because my appointment started 20 minutes late.
Your response · Oct 11, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
Hair salon · Pasadena, CA ·
Review Command Center
Average rating
4.2
across 50 reviews
Response rate
56%
28 of 50 answered
Needs attention
6
unanswered 1–2★ reviews
Unanswered
22
awaiting a response
Google 4.3 · Yelp 4.2
Good salon, honest pricing. Took off one star because my appointment started 20 minutes late.
Your response · Oct 11, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
It was fine. Nothing wrong with the cut, but nothing special either for the price.
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Got a keratin treatment here last month and my mornings are so much easier now. Worth every penny.
Your response · Oct 4, 2026
So glad we could help! Thanks for trusting us with your hair.
This place is a gem. Booked online, zero wait, and my balayage looks expensive (it wasn't).
Your response · Oct 1, 2026
Thank you so much! We're thrilled you love it — see you next time!
They remembered my formula from six months ago. That attention to detail keeps me coming back.
Your response · Sep 22, 2026
So glad we could help! Thanks for trusting us with your hair.
My roots blend is seamless. Only wish they'd offered me water while I waited.
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Best haircut I've had in years. Maya listened to exactly what I wanted and the layers are perfect.
Your response · Sep 20, 2026
So glad we could help! Thanks for trusting us with your hair.
Asked for a trim, lost three inches. They apologized but the damage was done.
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Got a keratin treatment here last month and my mornings are so much easier now. Worth every penny.
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The online booking actually works and they were ready right on time. Rare these days.
Your response · Sep 18, 2026
Thank you so much! We're thrilled you love it — see you next time!
Took my teenage daughter for her first real haircut and they were so kind and patient with her.
Your response · Sep 17, 2026
Thank you so much! We're thrilled you love it — see you next time!
Best haircut I've had in years. Maya listened to exactly what I wanted and the layers are perfect.
Your response · Sep 17, 2026
So glad we could help! Thanks for trusting us with your hair.
Finally a salon that doesn't rush. They took a full hour on my consultation alone and it shows.
Your response · Sep 15, 2026
So glad we could help! Thanks for trusting us with your hair.
Walked in nervous about going blonde and walked out obsessed. The color is so natural, zero brassiness.
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This place is a gem. Booked online, zero wait, and my balayage looks expensive (it wasn't).
Your response · Sep 15, 2026
So glad we could help! Thanks for trusting us with your hair.
Walked in nervous about going blonde and walked out obsessed. The color is so natural, zero brassiness.
Your response · Sep 10, 2026
So glad we could help! Thanks for trusting us with your hair.
Waited 40 minutes past my appointment and the cut was uneven. Had to go elsewhere to fix it.
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Clean, calm, great music, amazing head massage during the wash. The cut itself was flawless too.
Your response · Sep 5, 2026
So glad we could help! Thanks for trusting us with your hair.
Finally a salon that doesn't rush. They took a full hour on my consultation alone and it shows.
Your response · Sep 3, 2026
Thank you so much! We're thrilled you love it — see you next time!
Clean, calm, great music, amazing head massage during the wash. The cut itself was flawless too.
Your response · Sep 1, 2026
So glad we could help! Thanks for trusting us with your hair.
Love the color, though the shampoo bowls could be more comfortable. Minor gripe.
Your response · Aug 26, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
The online booking actually works and they were ready right on time. Rare these days.
Your response · Aug 17, 2026
Thank you so much! We're thrilled you love it — see you next time!
Showed up for my appointment and they had no record of it. No apology, just a shrug.
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Friendly staff and good work. A little pricey but you get what you pay for.
Your response · Aug 13, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
Booked a balayage, left with orange hair and a $300 bill. When I complained they said it was 'the lighting.'
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The color came out way darker than the consultation. They offered a redo but I lost trust.
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Third visit and they never miss. My curls have never looked this defined. Ask for Diego!
Your response · Jul 28, 2026
Thank you so much! We're thrilled you love it — see you next time!
The cut is great and they were lovely, but it was louder in there than I expected.
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Really good cut, just a bit of a wait past my appointment time. Would still come back.
Your response · Jul 16, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
They fixed a botched dye job from another salon and somehow made it look better than the original plan.
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Third visit and they never miss. My curls have never looked this defined. Ask for Diego!
Your response · Jul 11, 2026
So glad we could help! Thanks for trusting us with your hair.
Great with thick hair, which is hard to find. Didn't thin it out to nothing like other places do.
Your response · Jul 11, 2026
Thank you so much! We're thrilled you love it — see you next time!
Color correction done right. They were honest about what was possible instead of overpromising.
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Okay salon. Stylist was nice but didn't really listen to what I wanted with the bangs.
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Decent haircut, but I felt rushed through the whole appointment.
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Solid experience overall. The blowout was amazing; the trim was a touch shorter than I asked.
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They fixed a botched dye job from another salon and somehow made it look better than the original plan.
Your response · Jun 22, 2026
Thank you so much! We're thrilled you love it — see you next time!
Affordable for the quality. My silk press lasts two weeks even in humidity.
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My wedding updo lasted through wind, dancing, and tears. I got compliments all night.
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Highlights look sun-kissed, not stripey. I've already booked my next three appointments.
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Highlights look sun-kissed, not stripey. I've already booked my next three appointments.
Your response · Jun 3, 2026
So glad we could help! Thanks for trusting us with your hair.
Great stylist, parking is a pain on weekends. Plan ahead.
Your response · May 28, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
Worst salon experience of my life. They double-booked, rushed my appointment, and the layers are choppy. Never again.
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My wedding updo lasted through wind, dancing, and tears. I got compliments all night.
Your response · May 27, 2026
Thank you so much! We're thrilled you love it — see you next time!
Average experience. The color is good but faded faster than I was told it would.
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Took my teenage daughter for her first real haircut and they were so kind and patient with her.
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Love the color, though the shampoo bowls could be more comfortable. Minor gripe.
Your response · May 19, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
Really good cut, just a bit of a wait past my appointment time. Would still come back.
Your response · May 11, 2026
Thanks for the feedback — we'll work on the wait times. See you soon!
Brought a photo and they matched it exactly. First time that's ever happened for me.
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The scalp treatment add-on is unreal. I fell asleep in the chair. Ten out of ten.
Your response · Apr 19, 2026
Thank you so much! We're thrilled you love it — see you next time!