Luna Hair Studio

DEMO

Hair salon · Pasadena, CA ·Review Command CenterReview Command Center

Average rating

4.2

across 50 reviews

Response rate

56%

28 of 50 answered

Needs attention

6

unanswered 1–2★ reviews

Unanswered

22

awaiting a response

Rating trend — last 6 months

May4.0
Jun4.3
Jul4.4
Aug3.6
Sep4.5
Oct4.0

Google 4.3 · Yelp 4.2

Cora Y.Yelp
★★★★★Oct 8, 2026

Good salon, honest pricing. Took off one star because my appointment started 20 minutes late.

Your response · Oct 11, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Hana Y.Yelp
★★★★★Oct 6, 2026

It was fine. Nothing wrong with the cut, but nothing special either for the price.

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Hugo W.Google
★★★★★Oct 2, 2026

Got a keratin treatment here last month and my mornings are so much easier now. Worth every penny.

Your response · Oct 4, 2026

So glad we could help! Thanks for trusting us with your hair.

Pablo V.Google
★★★★★Sep 28, 2026

This place is a gem. Booked online, zero wait, and my balayage looks expensive (it wasn't).

Your response · Oct 1, 2026

Thank you so much! We're thrilled you love it — see you next time!

Nate T.Google
★★★★★Sep 21, 2026

They remembered my formula from six months ago. That attention to detail keeps me coming back.

Your response · Sep 22, 2026

So glad we could help! Thanks for trusting us with your hair.

Jenna Z.Yelp
★★★★★Sep 18, 2026

My roots blend is seamless. Only wish they'd offered me water while I waited.

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Finn D.Google
★★★★★Sep 18, 2026

Best haircut I've had in years. Maya listened to exactly what I wanted and the layers are perfect.

Your response · Sep 20, 2026

So glad we could help! Thanks for trusting us with your hair.

Sofia F.Google
★★★★★Sep 17, 2026
Needs attention

Asked for a trim, lost three inches. They apologized but the damage was done.

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June D.Google
★★★★★Sep 17, 2026

Got a keratin treatment here last month and my mornings are so much easier now. Worth every penny.

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Jenna G.Yelp
★★★★★Sep 16, 2026

The online booking actually works and they were ready right on time. Rare these days.

Your response · Sep 18, 2026

Thank you so much! We're thrilled you love it — see you next time!

Sofia W.Yelp
★★★★★Sep 15, 2026

Took my teenage daughter for her first real haircut and they were so kind and patient with her.

Your response · Sep 17, 2026

Thank you so much! We're thrilled you love it — see you next time!

Grace W.Google
★★★★★Sep 14, 2026

Best haircut I've had in years. Maya listened to exactly what I wanted and the layers are perfect.

Your response · Sep 17, 2026

So glad we could help! Thanks for trusting us with your hair.

Eli H.Yelp
★★★★★Sep 14, 2026

Finally a salon that doesn't rush. They took a full hour on my consultation alone and it shows.

Your response · Sep 15, 2026

So glad we could help! Thanks for trusting us with your hair.

Rosa H.Google
★★★★★Sep 14, 2026

Walked in nervous about going blonde and walked out obsessed. The color is so natural, zero brassiness.

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Maya B.Google
★★★★★Sep 13, 2026

This place is a gem. Booked online, zero wait, and my balayage looks expensive (it wasn't).

Your response · Sep 15, 2026

So glad we could help! Thanks for trusting us with your hair.

Ivy Z.Yelp
★★★★★Sep 6, 2026

Walked in nervous about going blonde and walked out obsessed. The color is so natural, zero brassiness.

Your response · Sep 10, 2026

So glad we could help! Thanks for trusting us with your hair.

Eli P.Google
★★★★★Sep 2, 2026
Needs attention

Waited 40 minutes past my appointment and the cut was uneven. Had to go elsewhere to fix it.

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Pablo P.Google
★★★★★Sep 1, 2026

Clean, calm, great music, amazing head massage during the wash. The cut itself was flawless too.

Your response · Sep 5, 2026

So glad we could help! Thanks for trusting us with your hair.

Alicia K.Google
★★★★★Aug 31, 2026

Finally a salon that doesn't rush. They took a full hour on my consultation alone and it shows.

Your response · Sep 3, 2026

Thank you so much! We're thrilled you love it — see you next time!

Kai P.Google
★★★★★Aug 31, 2026

Clean, calm, great music, amazing head massage during the wash. The cut itself was flawless too.

Your response · Sep 1, 2026

So glad we could help! Thanks for trusting us with your hair.

Elsa Z.Google
★★★★★Aug 25, 2026

Love the color, though the shampoo bowls could be more comfortable. Minor gripe.

Your response · Aug 26, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Derek C.Google
★★★★★Aug 16, 2026

The online booking actually works and they were ready right on time. Rare these days.

Your response · Aug 17, 2026

Thank you so much! We're thrilled you love it — see you next time!

June F.Google
★★★★★Aug 11, 2026
Needs attention

Showed up for my appointment and they had no record of it. No apology, just a shrug.

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Jonah Q.Google
★★★★★Aug 11, 2026

Friendly staff and good work. A little pricey but you get what you pay for.

Your response · Aug 13, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Jack S.Yelp
★★★★★Aug 8, 2026
Needs attention

Booked a balayage, left with orange hair and a $300 bill. When I complained they said it was 'the lighting.'

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Omar V.Yelp
★★★★★Jul 31, 2026
Needs attention

The color came out way darker than the consultation. They offered a redo but I lost trust.

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Elsa F.Yelp
★★★★★Jul 27, 2026

Third visit and they never miss. My curls have never looked this defined. Ask for Diego!

Your response · Jul 28, 2026

Thank you so much! We're thrilled you love it — see you next time!

Grace L.Google
★★★★★Jul 18, 2026

The cut is great and they were lovely, but it was louder in there than I expected.

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Jenna L.Yelp
★★★★★Jul 13, 2026

Really good cut, just a bit of a wait past my appointment time. Would still come back.

Your response · Jul 16, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Leo M.Google
★★★★★Jul 13, 2026

They fixed a botched dye job from another salon and somehow made it look better than the original plan.

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Rosa C.Yelp
★★★★★Jul 10, 2026

Third visit and they never miss. My curls have never looked this defined. Ask for Diego!

Your response · Jul 11, 2026

So glad we could help! Thanks for trusting us with your hair.

Carlos N.Yelp
★★★★★Jul 9, 2026

Great with thick hair, which is hard to find. Didn't thin it out to nothing like other places do.

Your response · Jul 11, 2026

Thank you so much! We're thrilled you love it — see you next time!

Jack F.Google
★★★★★Jul 7, 2026

Color correction done right. They were honest about what was possible instead of overpromising.

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Hugo Z.Yelp
★★★★★Jun 30, 2026

Okay salon. Stylist was nice but didn't really listen to what I wanted with the bangs.

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Grace N.Google
★★★★★Jun 27, 2026

Decent haircut, but I felt rushed through the whole appointment.

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Rachel Q.Google
★★★★★Jun 20, 2026

Solid experience overall. The blowout was amazing; the trim was a touch shorter than I asked.

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Diego V.Yelp
★★★★★Jun 18, 2026

They fixed a botched dye job from another salon and somehow made it look better than the original plan.

Your response · Jun 22, 2026

Thank you so much! We're thrilled you love it — see you next time!

Finn Z.Google
★★★★★Jun 15, 2026

Affordable for the quality. My silk press lasts two weeks even in humidity.

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Kai B.Google
★★★★★Jun 13, 2026

My wedding updo lasted through wind, dancing, and tears. I got compliments all night.

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Pablo G.Google
★★★★★Jun 3, 2026

Highlights look sun-kissed, not stripey. I've already booked my next three appointments.

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Ava J.Google
★★★★★May 30, 2026

Highlights look sun-kissed, not stripey. I've already booked my next three appointments.

Your response · Jun 3, 2026

So glad we could help! Thanks for trusting us with your hair.

Omar C.Yelp
★★★★★May 27, 2026

Great stylist, parking is a pain on weekends. Plan ahead.

Your response · May 28, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Mei F.Google
★★★★★May 26, 2026
Needs attention

Worst salon experience of my life. They double-booked, rushed my appointment, and the layers are choppy. Never again.

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Wren J.Google
★★★★★May 25, 2026

My wedding updo lasted through wind, dancing, and tears. I got compliments all night.

Your response · May 27, 2026

Thank you so much! We're thrilled you love it — see you next time!

Andre H.Google
★★★★★May 24, 2026

Average experience. The color is good but faded faster than I was told it would.

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Lena M.Google
★★★★★May 18, 2026

Took my teenage daughter for her first real haircut and they were so kind and patient with her.

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Jenna V.Google
★★★★★May 15, 2026

Love the color, though the shampoo bowls could be more comfortable. Minor gripe.

Your response · May 19, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Rosa Z.Google
★★★★★May 9, 2026

Really good cut, just a bit of a wait past my appointment time. Would still come back.

Your response · May 11, 2026

Thanks for the feedback — we'll work on the wait times. See you soon!

Hana G.Yelp
★★★★★May 9, 2026

Brought a photo and they matched it exactly. First time that's ever happened for me.

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Carlos J.Yelp
★★★★★Apr 18, 2026

The scalp treatment add-on is unreal. I fell asleep in the chair. Ten out of ten.

Your response · Apr 19, 2026

Thank you so much! We're thrilled you love it — see you next time!